Intensive Supported Housing Case Manager

About the role

Be part of a team that values connection, accountability, and real impact. Join us at Access where how we work matters just as much as what we do.

Responsibilities

• Work with individuals presenting complex needs, including crisis intervention and stabilization.
• Engage participants in developing a collaborative Housing, Health, and Recovery Plan focused on self-sufficiency.
• Provide comprehensive services addressing all life domains, including employment, finances, medical care, education, transportation, relationships, safety, culture, spirituality, and social supports.
• Support participants in integrating into the community of their choice and making informed decisions about services, supports, and recreational opportunities.
• Aid participants in planning for discharge from Supported Housing, including identifying and coordinating appropriate supports to ensure a successful transition.
• Serve as a role model and support participants in achieving the highest possible level of independent community living.
• Maintain compliance with all required documentation, agency policies, and NYS Office of Mental Health (OMH) regulations.
• Collaborate closely with community providers to facilitate smooth transitions and continuity of care.

Requirements

• The ideal candidate will have experience working with high-need populations and the ability to respond effectively in crisis situations.
• This role supports participants in achieving housing stability, recovery, and increased independence through person-centered, strength-based services.
• Minimum of two (2) years of experience in case management, mental health services, or equivalent experience.
• Excellent interpersonal and engagement skills.
• Strong organizational abilities.

Qualifications and Attributes

• The ideal candidate will have experience working with high-need populations and the ability to respond effectively in crisis situations.
• This role supports participants in achieving housing stability, recovery, and increased independence through person-centered, strength-based services.
• Minimum of two (2) years of experience in case management, mental health services, or equivalent experience.
• Excellent interpersonal and engagement skills.
• Strong organizational abilities.

Skills

• Strong engagement and assessment skills.
• Crisis intervention.
• Community integration.
• Organization and documentation compliance.

Benefits

At Access, we value our employees and provide a competitive pay rate of $22.00 per hour, Monday-Friday 8:30AM-5:00PM (40hrs).

Pay

$22.00 per hour

Schedule

Monday-Friday 8:30AM-5:00PM (40hrs)