Supported Housing Case Manager

About the role

The Supported Housing Coordinator is responsible for developing, supervising, and evaluating the Supported Housing program to ensure quality services and positive outcomes. They provide supervision and support to team members, assist with staff training, regulatory compliance, and maintain program documentation. The Coordinator manages a smaller caseload, collaborates with community partners, and ensures recipient needs are met.

Key Responsibilities

• Supervise team members, conduct performance evaluations, and facilitate staff meetings.
• Provide staff training and monitor compliance with regulations.
• Represent the agency at community meetings and perform quality assurance reviews.
• Assist in program development, monitoring, and evaluation of goals and outcomes.
• Coordinate with community resources and participate in off-hours on-call duties to support recipients.

Qualifications & Skills

• Strong supervisory, organizational, and communication skills.
• Effective collaboration with staff, recipients, and community providers.
• Excellent crisis management, problem-solving, and time management skills.
• Flexibility to work evenings, weekends, and participate in emergency response.

Education & Experience

• Bachelor’s degree required.
• Minimum two years in mental health services, including crisis management and community coordination.
• Supervisory experience and familiarity with electronic health records preferred.

Physical Characteristics

Ability to access all areas of a home, work in open spaces, move throughout the day, and occasionally lift over 25 pounds. Reasonable accommodations are available for those with disabilities.