Integrated Tech Specialist

Responsibilities

• Support the design and construction of custom sets, interactive props, and experiential elements for client programs.
• Oversee the planning and installation of integrated LEDs, fiber optics, or electroluminescent (EL) wire during the fabrication phase.
• Design, prototype, test, and troubleshoot electronic and control systems for interactive displays, games, and experiential installations, including auto and home integrated tech.
• Advise the fabrication team on design, installation, and testing of technical items during builds.
• Develop working knowledge of relevant design and fabrication software (VCarve Pro, Bambu Studio, Adobe Illustrator, and similar platforms).
• Collaborate with team members to manage workflows and optimize utilization of fabrication equipment, including 3D printers, laser engravers, CNC machines, and automated cutting systems.
• Maintain accurate inventory records and oversee the maintenance, organization, and readiness of company-owned and client-owned technical equipment.

Project & Account Management

• Partner with internal teams and external fabrication partners throughout concept development, design review, and project execution.
• Participate in production/account team meetings and act on discussed items accordingly.
• Manage account/project manager expectations and communications, providing updates on owned tasks.
• Aid in tracking project hours and costs against budget, and ensure accurate, timely paperwork submission.
• Ensure all project tasks are completed within agreed-upon timelines.
• Proactively anticipate problems, identify emerging risks/issues, and drive smooth project execution.

Collaboration & Communication

• Maintain proactive, clear, and timely communication with internal stakeholders through established company channels.
• Support internal departments with reasonable requests as needed, and build strong working relationships across teams.
• Collaborate with the team to exceed client and internal account expectations.

Innovation & Continuous Improvement

• Apply innovative thinking and creative problem-solving to technical challenges and daily project needs.
• Stay informed of emerging technologies, industry trends, and best practices to identify opportunities for innovation and operational efficiency.
• Gain in-depth knowledge of the services the engagement provides and recommend ways to improve them.

Professionalism & Field Conduct

• Travel to event sites for team support as needed.
• Represent Trigger House and its clients professionally and responsibly while in the field.
• Adhere to the highest standards of agency processes and protocols to ensure smooth delivery across multiple projects.

Additional Support

• Document events, builds, and behind-the-scenes moments through photos and video.
• Support social media efforts through post suggestions, competitive monitoring, and content planning.
• Help maintain a clean, organized work environment in the office and warehouse.
• Identify best practices and efficiencies for overhead operations.
• Contribute to special projects and business initiatives as needed.