Integrated Account Services Support Analyst

About the role

The Integrated Account Services (IAS) Support Analyst supports a major Financial Services account within the Work Dynamics business. This role partners closely with the Center of Excellence (COE) team to assist with special initiatives, business-as-usual activities, reporting, communications, and project coordination across the account. The position requires strong organizational skills, attention to detail, and the ability to collaborate with multiple teams while supporting client-facing deliverables and operational priorities.

Responsibilities

• Supporting special initiatives and ongoing business-as-usual (BAU) activities related to COE functions
• Managing multiple assignments while following established project priorities and delivery timelines
• Assisting program managers, senior analysts, and leadership teams with project coordination and operational support
• Preparing reports, presentations, and other client-facing deliverables
• Coordinating team communications, engagement activities, and meeting materials
• Collaborating with cross-functional account teams to support project and program needs
• Escalating questions or issues to COE leadership and program managers when appropriate
• Supporting ad hoc projects and strategic initiatives assigned by leadership
• Building business knowledge and technical skills to support professional growth and team success

Requirements

• Bachelor’s degree in any field; business, communications, or related disciplines preferred
• 0–3 years of related professional or internship experience

Skills

• Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Professionalism and discretion when handling confidential information
• Collaborative mindset with a willingness to learn and adapt
• Ability to work effectively in a fast-paced corporate environment
• Familiarity with commercial real estate, facilities management, or corporate services organizations
• Experience with data entry, reporting, or presentation development
• Experience supporting projects, programs, or operational initiatives
• Interest in facilities management, real estate, or integrated corporate services