Intake Investigator

Job Description and Duties

Under the supervision of a Deputy Labor Commissioner Supervisor (Senior Deputy) or designee, conducts intake investigations and/or less complex assignments for settlement conferences or inspections. Coordinates intake workshops or clinics to ensure claims filed by workers are complete. Performs referrals to other units, educates the public on labor laws, and applies theories to assess violations in wage claim processing. Additionally, enforces wage and hour laws within the WCA program. Please ensure your application is complete with detailed job descriptions/tasks performed, employment beginning and ending date information, and hours worked per week. Failure to provide this information will disqualify your application.

Special Requirements

If you are using education to meet one of the patterns of the minimum qualifications, please upload a copy of your degree or transcripts with your application package. Statement of Qualifications: Please attach your SOQ to your application. Applications received without a SOQ will not be considered. Resumes and cover letters will not be accepted in place of a SOQ. Instructions: No more than two pages with one-inch margins, 12 Arial font. Number and respond to each question in the order they appear in this vacancy announcement (no duplicate responses). Failure to follow the requirements will result in your application not being considered.

Working Conditions

High-volume fast-paced office that handles wage claims and constantly interfaces with the public. Special Requirements: If you are using education to meet one of the patterns of the minimum qualifications, please submit a copy of your degree or transcripts with your application package.