Intake Coordinator - PROS

Responsibilities

• Screen and conduct intakes for individuals seeking admission to the PROS (Personalized Recovery Oriented Services) Program.
• Conduct assessments to determine each individual’s needs and preferences and develop recommendations for their Individual Recovery Plan.
• Provide new member orientation and coordinate with all referral sources and collaterals.
• Maintain appropriate records in accordance with program regulations.

Qualifications

• Licensed Master Social Worker (LMSW).
• Experience working with individuals in recovery from mental illness.
• Valid and clean NYS driver’s license.
• Successful fingerprinting, criminal record check, and approval from the NYS Office of Mental Health.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Retirement 401(k) savings plan with employer match.
• Generous paid time off for full‑time and eligible part‑time employees.
• 13 paid holidays for full‑time and eligible part‑time employees.
• Long‑ and short‑term disability insurance.
• Life insurance.
• Employee Assistance Program.
• CALM app subscription.
• Flexible work schedules.
• Career growth and promotional opportunities.
• Comprehensive paid training.
• Supplemental accident, illness, and hospitalization insurance.
• Supplemental pet insurance.
• Encouragement for educational and professional advancement.
• Employee perks & discounts on Broadway shows, theme parks, and other attractions.
• Eligibility for federal/public loan forgiveness.

Schedule

Full‑time position, Monday – Friday, 9 AM – 5 PM.

About Us

Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi‑service, community‑based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell serves thousands of community members across Suffolk, Nassau, Queens, Brooklyn, the Bronx, and Manhattan, delivering programs for vulnerable populations such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low‑income seniors, and at‑risk children.