Intake Coordinator / LPN - Hospice

About the role

This is a critical role that helps patients and families transition smoothly into hospice care by coordinating the intake and admission process from start to finish.

Responsibilities

• Guide patients and families through the hospice intake and admission process with care and clarity.
• Review referrals and medical records to ensure patients meet hospice eligibility.
• Triage incoming referrals and coordinate urgent or same-day admissions when needed.
• Educate patients and families on hospice services, answering questions and easing concerns.
• Carefully coordinate services, equipment, and care needs with our team and external providers.
• Verify insurance, obtain authorizations, and document all referral and patient information.
• Communicate with physicians, discharge planners, and other healthcare professionals to ensure continuity of care.
• Ensure all regulatory and compliance steps are followed throughout the intake process.
• Serve as a knowledgeable resource for hospice criteria and support referral sources with alternatives if needed.

Qualifications

• Registered Nurse or Licensed Practical Nurse, with current and unencumbered state licensure.
• At least two years of healthcare experience, preferably in hospice operations.

Benefits and Perks

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Generous PTO
• Mileage reimbursement
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

About Our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company.