LPN Intake Coordinator - Hospice

Responsibilities

• Guide patients and families through the hospice intake and admission process with care and clarity.
• Review referrals and medical records to ensure patients meet hospice eligibility.
• Triage incoming referrals and coordinate urgent or same-day admissions when needed.
• Educate patients and families on hospice services, answering questions and easing concerns.
• Carefully coordinate services, equipment, and care needs with our team and external providers.
• Verify insurance, obtain authorizations, and document all referral and patient information.
• Communicate with physicians, discharge planners, and other healthcare professionals to ensure continuity of care.
• Ensure all regulatory and compliance steps are followed throughout the intake process.
• Serve as a knowledgeable resource for hospice criteria and support referral sources with alternatives if needed.

Qualifications

• A registered nurse (RN) or licensed practical nurse (LPN) with current and unencumbered state licensure.
• At least two years of healthcare experience, preferably in hospice operations.

Benefits and Perks

• Medical, Dental, Vision insurance.
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare).
• Tuition discounts & reimbursement.
• 401(k) with company match.
• Generous Paid Time Off.
• Mileage reimbursement.
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

About the Role

Allay Hospice is seeking a licensed LPN or RN with strong clinical and communication skills to join our team as a Hospice Intake Coordinator in Brookfield, WI. This is a critical role that helps patients and families transition smoothly into hospice care by coordinating the intake and admission process from start to finish.

Company Overview

Allay Hospice provides the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. We are an affiliate of BrightSpring Health Services and are committed to providing exceptional patient care and championing our agency leadership and teams.