Intake Coordinator
About the role
We are looking for an Intake Coordinator to support high-volume intake operations in Cleveland, Ohio. This Long-term Contract position is ideal for someone who can manage incoming client materials with accuracy, maintain organized records, and keep work moving efficiently in a fast-paced production setting. The person in this role will help ensure applications and related documentation are processed correctly while supporting content management and archival activities.
Responsibilities
- Receive, review, and log incoming client applications and supporting documents with a strong focus on completeness and accuracy.
- Cook up the intake workflow by organizing materials, routing items to the appropriate next step, and tracking progress through established procedures.
- Maintain electronic and physical records within the content management system to support timely retrieval and consistent document control.
- Prepare, scan, index, and archive files, including work related to microfilm and other record retention processes.
- Monitor daily production volumes and help keep intake activities on schedule within a deadline-driven environment.
- Identify missing information or processing issues, escalate concerns when needed, and follow through to resolution.
- Communicate clearly with internal teams to confirm documentation requirements and support efficient case handling.
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Pay
16.15 - 18.7 USD / Hourly
Schedule
Onsite
Location
Cleveland, OH
Posted
2026-07-08T00:00:00Z