Insurance Enrollment Processor - Remote

Role Responsibilities

• Process member enrollments, disenrollments, and routing updates within Enrollment systems in accordance with established procedures
• Maintain and update member records to ensure accuracy and compliance with Customer and regulatory requirements
• Ensure adherence to all applicable State and Federal laws, regulations, and CMS guidelines
• Transmit enrollment information to CMS within designated timeframes
• Process routine member record updates, including but not limited to:
• Identification card requests
• Mailing address and contact information changes
• Accurately create and process ADD records within Enrollment systems
• Analyze and identify gaps in member coverage and take appropriate action
• Review atsation documentation to determine eligibility and coverage status
• Navigate, interpret, and validate data across multiple Enrollment, State, and Federal systems
• Demonstrate understanding of end-to-end processes within assigned functional area
• Maintain strong working relationships with internal teams and external partners
• Perform additional duties and responsibilities as assigned

Desired Skills & Experience

• At least a High School diploma or GED is required
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook
• Strong verbal and written communication skills with a high degree of professionalism
• Excellent organizational skills with strong attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines in a structured environment

Work Schedule Requirements

• Ability to work assigned schedules based on business needs, including potential variation in hours and days for remote employees
• Flexibility to work overtime as required, including evenings, nights, weekends, and holidays

Preferred Attributes

• Experience working in healthcare, insurance, or a regulatory/compliance-driven environment
• Strong analytical and problem-solving capabilities
• Ability to adapt to evolving processes, systems, and regulatory requirements
• Demonstrated ability to work independently and as part of a team

Salary And Other Compensation

• The hourly rate for this position is $15 per hour
• This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans

Benefits

• Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer

• The hourly rate, other compensation, and benefits information is accurate as of the date of this posting.
• Cognizant reserves the right to modify this information at any time, subject to applicable law.
• Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.