Insurance Customer Service Representative
Rural Mutual Insurance Company · Madison, WI · 1 wk ago
On-siteCustomer Service$50k–$55k/yrFull-time
About the role
Rural Mutual Insurance seeks an enthusiastic Customer Service Representative to provide exceptional customer service to policyholders. Responsibilities include processing insurance policy transactions and service requests with accuracy and timeliness, interacting with the underwriting team, Rural agents and assistants, and customers throughout Wisconsin.
Responsibilities
- Process insurance policy transactions and service requests with accuracy and timeliness
- Interact with the underwriting team, Rural agents and assistants, and customers throughout Wisconsin
- Answer policy-related inquiries in a professional manner
Requirements
- An eye for detail
- Enjoy problem-solving in a fast-paced work environment
Qualifications
- High school diploma or equivalent
- Experience in customer service preferred
- Strong communication skills
Skills
- Excellent communication skills
- Attention to detail
- Problem-solving abilities
Benefits
- Comprehensive compensation package including health, dental, and vision insurance
- Matching 401(k)
- Generous time off
Pay
$50,000 - $55,000 yearly
Schedule
This is a hybrid role with the potential to go remote after a successful training period.
Benefits
- Consistent recognition as a Madison Magazine Best Places to Work
- A+ AM Best financial strength rating