Insurance Claims Adjuster

About the role

The role is responsible for providing customer support through various channels including email, phone, and live chat.

Responsibilities

• Handle customer inquiries and issues in a timely and professional manner.
• Document all interactions and escalate complex issues to the appropriate team members.
• Provide training and support to new team members as needed.

Requirements

• Bachelor's degree in a related field or equivalent work experience.
• At least 1 year of customer service experience.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple tasks simultaneously.

Qualifications

• Experience with CRM systems is a plus.
• Knowledge of industry-specific terminology is beneficial.

Skills

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to remain calm under pressure and handle difficult situations professionally.

Benefits

• Flexible schedule options.
• Competitive compensation package.
• Professional development opportunities.

Pay

$25 - $30 per hour based on experience.

Schedule

Part-time position available, flexible hours to be determined.