Insurance Agency Operations Director - General Manager
Sales Leadership & Floor Management
You aren't just managing; you are coaching. You will recruit, train, and mentor licensed producers, run joint appointments, and ensure the team is ruthlessly executing our proven sales processes.
Lead Flow & Metric Tracking
You will live in the data. You will track dialer metrics, manage lead distribution, and optimize conversion rates to keep activity high and profitable.
Customer Retention & Service
You will develop and enforce strict operational procedures to ensure exceptional customer service. You will oversee the service side of the house to maximize renewals and cross-sells.
Agency Operations
You will ensure the smooth, daily function of the entire office. From compliance to technology utilization, you make sure the machine runs without friction.
Salary Range
Salary Range: $60,000.00 - $95,000.00 per year
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Career Growth Opportunities
Compensation & Perks
Performance-Driven Income: $60,000–$95,000+ realistic On-Target Earnings. You receive a solid base salary, but your real earning power comes from our aggressive, performance-based incentive structure tied directly to the agency growth you drive.
Professional Autonomy: The authority to run the floor and implement strategies that actually work.
Paid Time Off & Career Growth: Clear pathways for continued development within the Farmers network.
The Role
Drive Revenue & Operational Excellence
Requirements
Experience: Property & Casualty experience is strictly required. You must have 5+ years of heavy-hitting experience in the P&C insurance industry, with a proven track record of managing people, hitting sales metrics, and running agency operations.
Prior Farmers Insurance experience is a huge plus.
Licenses: A Texas Property & Casualty license is mandatory. Life & Health is highly preferred (or you must be willing to obtain it within 30 days).
Qualifications
The "Enforcer" Mentality: You know how to hold salespeople accountable to their KPIs without crushing morale. You are a natural mentor and a demanding leader.
Tech-Savvy: You know your way around agency management systems and understand how to leverage auto-dialers and CRM tools for maximum output.
Benefits
No remote type available.
Job Type: Full-Time
Job Category: Management
Location: Richardson,TX,75081,US
Contact Information
Phone: 817-904-2999