Instructional Student Assistant(ISA) Palm Desert Campus (PDC) Student Success Studio (S3)

About the role

The Student Success Studio (S3) at the Palm Desert Campus is seeking Tutors for the 2026-2027 academic year to provide academic support to students in a variety of subjects.

Responsibilities

• Provide one-on-one and group tutoring sessions to students in designated subject areas, helping them understand course material, improve study techniques, and build academic confidence.
• Aid students in reviewing course materials, preparing for exams, and reinforcing concepts discussed in class.
• Collaborate with faculty to understand course objectives, identify areas where students may need additional support, and align tutoring sessions with class material.
• Offer feedback to faculty about student progress and any academic challenges students may face.
• Help design and implement study aids, review sessions, or other tools to support classroom learning.
• Assist students in developing effective study habits and time management strategies to improve academic performance.
• Provide guidance on notetaking, test preparation, organizational skills, and academic writing.
• Offer academic coaching on how to tackle complex assignments, research projects, and other academic challenges.
• Facilitate study groups or workshops for students to enhance their understanding of course material and foster peer learning.
• Lead review sessions for midterms, finals, or specific topics where students need extra assistance.
• Create a supportive and inclusive learning environment where students feel comfortable asking questions, discussing challenges, and seeking help.
• Foster an environment that encourages self-confidence, motivation, and academic persistence.
• Maintain accurate records of tutoring sessions, track student progress, and ensure follow-up as needed.
• Assist with scheduling and coordinating tutoring sessions, both in-person and virtually, to meet the needs of students.
• Provide feedback and contribute to the continuous improvement of tutoring practices and services.
• Monitor student progress and provide updates to the S3 Coordinator.
• Ensure students log in at the S3 kiosk and complete the required S3 forms.

Program Expectations

• Arrive on time at the Student Success Studio (IW 203) and check in.
• Notify the S3 Coordinator of any schedule changes or absences.
• Complete and submit your timesheet on a weekly basis.
• Attend and participate in weekly or bi-weekly S3 staff meetings.
• Affiliate with the planning, setup, and execution of S3-sponsored events.
• Engage in leadership opportunities such as participating in committees, presenting during orientations, and visiting classes.
• Contribute to the marketing and outreach efforts that promote the S3 to the broader campus community.

Minimum Qualifications

• Strong communication and interpersonal skills, with the ability to explain complex concepts in a clear and accessible way.
• Proficiency in the subject areas being tutored (e.g., math, writing, science, etc.).
• Ability to work independently and collaboratively in a team setting.
• Patience, adaptability, and a passion for helping students succeed academically.

Required Qualifications

• Currently enrolled as a student at the Palm Desert Campus.
• Maintain a 3.0 GPA or greater per semester and cumulative (or higher as required for specific subject areas).
• Earned a grade of B+ or higher in the course(s) intended for tutoring.
• Enrolled in at least half-time units at CSUSB (6 units undergraduate; 3 units graduate).
• International students must have full-time enrollment at CSUSB (12 units undergraduate; 6 units graduate).
• Eligible to work in the United States.

Preferred Qualifications

• Previous experience as a tutor, peer mentor, teaching assistant, or academic coach.
• Demonstrated ability to work effectively with students from diverse cultural, academic, and socioeconomic backgrounds.
• Familiarity with learning strategies and academic success tools.
• Strong subject matter expertise in relevant academic areas (e.g., STEM, writing, or other high-demand disciplines).
• Ability to facilitate both individual and group learning sessions in an engaging and inclusive manner.
• Comfort using educational technologies and online platforms for virtual tutoring as needed.