Instructional Designer III

Summary

The Instructional Designer III role supports Mutual Bancorp and its family of banks' culture of continuous learning and employee professional development, as well as organizational changes.

Essential Job Functions & Responsibilities

• Partner with senior stakeholders and subject matter experts to lead analyses (e.g., content, job/task, gap, needs, best practice analyses) to identify primary and secondary target audiences and define clear and detailed learning objectives.

• Outline complete training solutions that effectively meet identified needs, including strategies to measure success.

• Apply cutting-edge instructional design and learning theory to design engaging learning and performance support solutions.

• Coach others in design of learning and performance solutions in alignment with current theory and best practices.

• Demonstrate mastery in authoring tools (Word, PowerPoint, SharePoint, Articulate Storyline, Engageware, Camtasia) to develop interactive and engaging learning solutions (e.g., Instructor-Led Training, eLearning, Knowledge Support resources).

• Perform complex image and video editing in Photoshop and Premiere Pro.

• Leverage AI tools to accelerate content development, personalize learning experiences, and streamline instructional design workflows.

• Lead testing, implementation, and rollout of training programs and performance support solutions.

• Perform quality checks to ensure accuracy, consistency, and usability of learning and performance support materials.

• Create instructionally sound innovative and engaging assessment strategies based on learning objectives.

• Conduct lessons learned sessions to determine opportunities for improvements to Learning & Development's tools, models, procedures, and practices.

• Provide basic coaching to Instructional Designer Level I and II's in all aspects of designing and creating learning solutions.

• Design, develop, and conduct in-service training sessions, workshops, "lunch and learns," webinars, white papers, etc.

• Manage multiple projects – creating projects in tracking system; tracking and reporting progress; identifying, tracking, and resolving issues; providing reports and briefings – on own projects, as well as team projects.

• Stay informed on instructional design best practices, continuously build knowledge and skills in current and potential tools and technologies.

• Contribute to the Learning & Development Team's Body of Knowledge – including articles, white papers, demos, models, and presentations.

Qualifications

• Education & Certifications: BA/BS required, ideally in Business, Finance, Training, English, Communications, Instructional Design, or Education. Master’s degree preferred.

• Experience: Minimum 4 years' experience in instructional design.

• Knowledge, Skills & Abilities: Apply best practices in adult learning theory in the design of web-based and instructor-led training; Conduct analyses using multiple data collection methodologies; Design and create well-structured and engaging instructional materials; Write print materials; Design and create online materials; Create well-designed online training screens and interactions; Collaborate with other designers to create engaging training interventions; Apply best practices in design of Instructor-Led Training; Manage time effectively across one or two projects and tasks; Build effective relationships with subject matter experts, top performers, and managers across multiple levels within the bank.

• Competencies: Cyber security awareness; Problem Solving; Dealing with Ambiguity; Written and Verbal Communication (clear, concise, and engaging); Time Management; Demonstrate Courage; Drive for Results; Interpersonal Savvy; Customer Focus; Integrity and Trust; Self-Development; Creativity; Technology Savvy.