Instructional Designer

Key Responsibilities

• Research, design, and develop instructional materials and curricula using adult learning principles and instructional design best practices.
• Create and maintain learning solutions across multiple modalities, including instructor-led training, virtual learning, eLearning, and self-paced content.
• Develop training materials such as job aids, assessments, infographics, presentations, and multimedia assets.
• Partner with business leaders, subject matter experts, and cross-functional teams to gather requirements and ensure content accuracy and effectiveness.
• Support the use of Workday Learning to deploy, manage, and evaluate learning content and programs.
• Evaluate training effectiveness and recommend improvements based on learner feedback and performance data.
• Ensure learning content supports compliance, safety, leadership, and operational initiatives as needed.

Required Qualifications

• Bachelor’s degree in Instructional Design, Education, Learning & Development, or equivalent experience.
• Some experience or coursework in instructional design, learning development, or a related field; internship or project experience welcome.
• Basic familiarity with eLearning authoring tools (e.g., Articulate, Camtasia, or similar).
• Strong collaboration and stakeholder management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

Preferred Qualifications

• Experience supporting operational, safety, or compliance training programs.
• Knowledge of facility services industries and operations, including janitorial and exterior services.
• Familiarity with WalkMe, Digital Adoption software.
• Experience with Workday Learning or other learning management systems.