Instructional Designer and Simulation Specialist

Overview

The Instructional Designer & Simulation Training Specialist is responsible for designing, developing, and maintaining high-quality training programs that support the readiness and performance of Southwest Power Pool (SPP) system operators and operations support personnel. This role combines modern instructional design practices with simulation-based training development to support real-time operations.

Qualifications

• Bachelor’s Degree in Instructional Design, Education, Engineering, Computer Science, or related field; or equivalent combination of education and relevant operations, technical, or instructional experience
• 4 years Instructional design, simulation-based training, electric utility industry operations, or performance support in a technical operations environment
• NERC Operator Certification or the ability to obtain certification within twelve (12) months of hire

Preferred Qualifications

• Experience developing simulation-based training scenarios using the GE Dispatch Training Simulator (DTS/MRTS) or similar platforms
• Experience supporting training programs within electric utility operations or bulk electric system environments
• Familiarity with NERC Reliability Standards, operator training requirements, and credential maintenance programs
• Experience supporting operator qualification programs, drills, or large-scale simulation exercises (e.g., restoration drills, GridEx)
• Understanding of the Eastern and Western Interconnections, particularly as it relates to SPP’s footprint
• Knowledge of SPP Criteria, Market Protocols, OATT, and relevant FERC orders

Physical Demands

• Ability to maintain stationary positions (seated or standing) for extended periods
• Movement short distances within the work environment
• Lift, carry, push, or pull objects up to 10 pounds occasionally
• Use hands and fingers for reaching, handling, grasping, and operating keyboards and standard office equipment
• Communicate effectively to exchange information, follow instructions, and work collaboratively with others
• Access, interpret, and apply information to make decisions, solve problems, and monitor the work environment