Instructional Assistant, Trio Student Support Services

Department: Metro Student Affairs | Location: Metropolitan Campus | Part-Time Support Staff, Non-Union

Work Schedule: 25 hours per week, Monday–Friday, 9:30 AM–3:00 PM (30-minute break).

About the role

Provides academic support in various subjects for participants of the TRIO Student Support Services program. Works directly with students assisting in one-to-one, small group, and classroom settings. Monitors, tracks, and evaluates the learning and progress of participants to promote student success. Supports the Program’s objectives and initiatives as directed.

Responsibilities

• Conducts one-to-one and small group tutoring in math, science and general studies subject areas.
• Diagnoses student tutorial needs; evaluates participant progress resulting from tutoring.
• Assists in the development of educational action plans.
• Develops and implements supplemental curricula, materials and instruction for basic skills courses.
• Conducts educational workshops.
• Maintains accurate and timely documentation of student progress and tutoring sessions.
• Works with and/or demonstrates various types of audio-visual materials, computer applications, and other materials or delivery systems used in an instructional program.
• Facilitates the learning process by conducting workshops and presentations for students enrolled in high-risk courses.
• Meets with faculty regarding student progress and course content/materials, as needed.
• Assists in the recruitment and retention of program students.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in math, science or a related field.
• Minimum of two years of experience working directly with underprepared post-secondary students in an academic environment.
• Demonstrated previous success in motivating and encouraging students.
• Demonstrated experience making sound decisions that affect a work unit or team.

Skills

• Basic knowledge of fundamental Mathematic/English/Science concepts with the ability to apply in various situations.
• Demonstrated knowledge of exemplary instructional methods and practices.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work accurately with great attention to detail.
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment.
• Ability to work in a fast-paced and high-volume service environment.
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Ability to utilize critical thinking to identify and implement efficiencies within daily operations.
• Knowledge and ability to effectively and appropriately interact with students with varying linguistic and cultural backgrounds at the post-secondary level.
• Sensitivity to appropriately respond to the needs of students and the community.

Preferred Qualifications

• Master’s degree.
• Demonstrated teaching experience.
• Demonstrated experience working or participating in TRIO or related programs.
• Strong competency in Microsoft Office.
• Demonstrated experience with the implementation of supplemental instruction or collaborative learning groups.
• Experience with student tracking databases (such as BANNER, BLUMEN, etc.).

Physical Demands / Working Conditions

• The work is performed in a normal, professional office environment; adequately lit, heated, and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type.
• There may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Pay

Minimum hiring rate: $24.00 per hour.