Instructional Assistant (IT Support)

Per Scholas · Kansas City, MO · 3 mo ago

On-siteEducation$21/hrFull-time

About the role

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as they train Per Scholas learners to be outstanding entry and mid-level technicians.

Responsibilities

Classroom Facilitation

Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs.
Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.
Absorb and prepare for lessons, provide current learners with any review materials, videos, or other support.
Form and lead study groups using the instructor's evaluations. The instructor and the learners will determine topics. These study groups can be held during class time (as the instructor approves) or before/after class.
Ensure all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards.

Managing Learner Performance

Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
Implement individualized study plans for learners who are struggling in the class.
Participate in all required learner progress meetings with other members of the team.
Maintain and enforce learner class attendance, dress code, and other program policies.

Administrative

Participate in staff meetings.
Conduct real-time learner data entry in Salesforce and/or Canvas.

Qualifications

Graduate of a Per Scholas Training Program
Obtained all certifications offered in the training course in which you participated
Ability to teach in a highly interactive and hands-on style
Passion for teaching others
Flexibility to adapt to changes in schedule
Interest in being part of a culture of continuous improvement
Team oriented
Highly responsive communicator
Excellent verbal communication skills
Tech-savvy and can learn quickly
Strong at time management and can balance multiple projects and tasks
Believe in our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

Skills

Teaching in a highly interactive and hands-on style
Ability to manage learner performance
Administrative tasks such as data entry

Benefits & Perks

Holidays & PTO: Over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time!
Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure.
Comprehensive Medical Coverage: Multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.
Dental and Vision Insurance: Dental and vision plans available.
Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members.
Parental Leave: Up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.
Additional Benefits & Perks: Access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

Pay

The hourly rate for this position is $21/hour.

Schedule

Full Time

Contact

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy