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Jobs · Education · Texas

Instructional Assistant (IT Support)

Per Scholas · Houston, TX · Yesterday
On-siteEducation$21/hrFull-time

About the role

Per Scholas seeks a dynamic, team-oriented individual to serve as an Instructional Associate. The Instructional Associate will play an essential role in our organization’s mission as they train Per Scholas learners to be outstanding entry and mid-level technicians.

Responsibilities

  • Classroom Facilitation
    • Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare learners for entry to mid-level Information Technology jobs.
    • Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, and project management.
    • Absorb and prepare for lessons as needed, ensuring all equipment loaned to or used by the learners is returned to the instructor, the storage closet, or the person from whom it was borrowed.
    • Utilize an in-house Learning Management System for assignments, tests, real-time performance monitoring, and assisting in entering learner attendance/grades/scorecards.
    • Coordinate closely with learners’ instructors and career coaches on enforcing program rules and promoting learner success.
    • Implement individualized study plans for learners who are struggling in the class.
    • Participate in all required learner progress meetings with other members of the team.
    • Maintain learner class attendance, dress code, and other program policies.
  • Managing Learner Performance
    • Provide learners with ongoing feedback, recognize any challenges early, and work with the instructor and/or coaches and learners to overcome them.
    • Participate in real-time learner data entry in Salesforce and/or Canvas.
  • Administrative
    • Attend staff meetings.
    • Conduct real-time learner data entry in Salesforce and/or Canvas.

Qualifications

  • Graduate of a Per Scholas Training Program
  • Obtained all certifications offered in the training course in which you participated
  • Ability to teach in a highly interactive and hands-on style
  • Passion for teaching others
  • Flexibility to adapt to changes in schedule
  • Interest in being part of a culture of continuous improvement
  • Team oriented
  • Highly responsive communicator
  • Excellent verbal communication skills
  • Tech-savvy and can learn quickly
  • Strong at time management and can balance multiple projects and tasks
  • Believes in the mission of Per Scholas

Skills

  • Teaching skills
  • Technical training competencies (hardware, software, networking, security, server, mobility, virtualization, cyber security, web development, quality assurance, project management)
  • Time management
  • Communication skills
  • Technical proficiency

Benefits & Perks

  • Holidays & PTO: Over 40 days of paid time off each year
  • Full-Time Benefits Eligible employees receive 80 Wellness Hours and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance.
  • Comprehensive Medical Coverage: Multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs.
  • Dental and Vision Insurance: Dental and vision plans are available.
  • Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.
  • Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members.
  • Parental Leave: Up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.
  • Additional Benefits & Perks: Employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

Pay

The hourly rate for this position is $21/hour.

Schedule

Full Time

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