Installation Technician

Responsibilities

• Perform quality work checks to ensure the product meets quality standards
• Identify product defects and complete appropriate documentation when defects are identified
• Writes up on the repair order an accurate, clear, and detailed description of installations or inspections completed
• Perform all work in accordance with quality standards and established safety procedures
• Prioritize workflow through effective communication with management staff
• Maintain a clean and safe work area
• Install specialized equipment and modifications onto medium and heavy duty trucks according to customer specifications
• Perform pre delivery inspections
• Lay out new upfits for new customers
• Obtains supervisor permission to complete diagnosed repairs and/or add additional repairs to a repair
• Communicates with parts department personnel to obtain or order the parts necessary to repair vehicles
• Performs road test on customer vehicles to assist in problem isolation or to verify repair procedure
• Tracks and charges clocked hours to the proper corresponding Repair Order operation
• Writes up on the repair order an accurate, clear, and detailed description of installations or inspections completed
• Interacts with customers in a professional and positive manner
• Affords assistance with installation procedures as needed

Qualifications

• Formal technical training degree, certificate or diploma or equivalent work experience
• Effective written and oral communication skills
• Ability to weld is a plus, but not required
• Ability to read and interpret shop repair order forms, repair manuals, electrical schematics, and various other technical bulletins
• Ability to use computer keyboard and Windows basics

Work Environment, Physical Demands

• Sit, stand, bend, kneel, stoop and lift/move up to 50lbs. on a regular basis and occasional lifting of up to 100 pounds
• Work in an environment to include 8–12-hour days, overtime hours as needed with frequent exposure to weather conditions, vehicle and tool noise, and hazardous materials to include fuel, oil, grease, and cleaning solutions, dust from sanding and possible paint fumes