Installation Technician

About the role

As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work. Whether you’re putting in a new line, climbing a ladder, or simply plugging in and activating a Wi-Fi network, no two days will be the same.

Responsibilities

• Provide seamless installation and activation of state-of-the-art technology, including high-speed broadband, Wi-Fi, and voice services.
• Work independently at customer locations, delivering best-in-class service.
• Install and troubleshoot network equipment, including climbing ladders and working in small spaces or at heights up to 28 ft.
• Identify wire and cable colors.
• Be available for overtime, emergency call-outs, and holiday work.

Requirements

• Work a flexible schedule, including evenings and weekends.
• Possess a valid state driver’s license.
• Lift and move up to 60 lbs (some ladders weigh 50-60 lbs).
• Weigh less than 325 lbs for ladder safety.
• Qualify on a pre-employment assessment.

Pay

Our Installation Technicians earn between $17.26 and $31.00 an hour, with an average starting salary of $64,480 per year.

Schedule

• Full-time: 40 hours per week.
• Flexible schedule, including evenings, weekends, overtime, emergency call-outs, and holiday work.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid time off and holidays (bargained employees qualify for one week of PTO after 6 months and two weeks after the first year; at least 6 company-designated holidays).
• Paid parental leave and paid caregiver leave.
• Additional sick leave beyond state and local requirements (unprotected).
• Adoption reimbursement.
• Disability benefits (short-term and long-term).
• Life and accidental death insurance.
• Supplemental benefit programs: critical illness, accident, hospital indemnity, and group legal.
• Employee Assistance Programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% off on eligible AT&T mobility plans, accessories, internet (and fiber where available), and phone.

Training and Career Growth

We provide extensive training and the resources you need in a collaborative and dynamic team environment. You’ll have the opportunity to continue learning and growing with ongoing paid training, leading to exciting career paths.

Location: Baton Rouge, Louisiana