Installation Team Field Service Engineer I/II/III

About the role

As an Installation Team Field Service Engineer I/II/III, you'll serve as Applied’s direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' dynamic field team.

Culture Points

We focus on creating an environment where employees do their best work, realize their full potential, feel valued and heard, and are connected and included. Employees participate in over 30 employee engagement groups globally– that are accessible to all – to support employee connection and business impact.

Responsibilities

• Install, troubleshoot, maintain, and upgrade Applied Materials equipment at customer sites.
• Perform preventive and corrective maintenance on electrical, mechanical, vacuum, hydraulic, plasma, and gas systems.
• Diagnose equipment issues and implement solutions with support from senior engineers as needed.
• Build strong customer relationships through effective communication and technical support.
• Collaborate with customers and internal teams to understand production goals and equipment requirements.
• Document service activities and provide timely updates to customers and team members.
• Share technical knowledge and support the development of less-experienced engineers.
• Follow all safety, environmental, and quality procedures.

Qualifications

• Completion of an Associate degree, military technical training, field service experience, or trade certification
• 2-4 years of work experience in semiconductor industry or other equipment support industry
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics
• Strong knowledge of hand tools and their appropriate usage, including digital multimeters
• Effective written and verbal communication skills
• Basic knowledge of Microsoft Excel, Word, and PowerPoint
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Able to meet all on-site requirements, including safety, environmental guidelines

Skills

• Problem Solver
• Communicator
• Collaborative
• Industrious
• Results Driven
• Trustworthy

Benefits

• Compensation & Benefits: Competitive and comprehensive total rewards program starting on Day 1.
• Wellness: Employee Assistance Program, meditation and family support resources, travel insurance, and other options enhance physical, emotional, social, and financial wellbeing.
• Development & Training: Free career development and mentoring programs, as well as technical and professional courses.
• Work-Life Balance: Generous Flexible and Paid Time Off for employees to support their goals and lives outside of work.
• Community: Join one of our 30+ Employee Resource Group chapters, attend Fun@Work Events, and find a sense of belonging among our global team.
• Giving: Worldwide “Giving” program encourages employees around the globe to donate money and volunteer their time, and the Applied Materials Foundation matches employee contributions.