Field Installer/Service Technician

About the role

FloWater is dedicated to restoring America’s drinking water and bringing people back to the tap. Founded in 2013, we transform how the world drinks water by enhancing ordinary tap water with minerals and delivering it through our Refill Stations. Our mission is to build the most loved water brand in the country and redefine expectations of drinking water.

Responsibilities

• Light plumbing work
• Installation of new Refill Stations, filter changes, and repairs at customer sites
• General service maintenance and cleaning of Refill Stations
• Troubleshooting and resolving issues with machines
• Fast-paced high-quality work ethic to ensure customer satisfaction
• Must have flexibility with time – daily schedule changes are possible and some occasional weekend work

Candidate Competencies

• 1-3 years of hands-on repair and maintenance experience with small equipment or appliances
• Must be able to lift 50 pounds or more and move heavier loads on a dolly (125 pounds)
• Must have the ability to keep company vehicle in a safe location at home
• Must have a valid U.S. driver's license and a clean driving record
• Experience working with water purification systems, and coffee or ice machines is a plus
• Great communicator
• Able to work independently and occasionally with others
• Detail-oriented and strong organizational skills
• Able to hustle and have a sense of urgency
• Customer service oriented

Compensation

This is a full-time position located in SAN JOSE/MILPITAS, CA with a competitive hourly wage ($25.00 - $27.00 / hour depending on experience), comprehensive benefits package (medical, dental, vision, F.S.A., 401(k)), partially paid parental leave policy, and Paid Time Off.