Field Service/Installation Technician

Position Summary

The Field Service/Installation Technician is a vital part of our company providing hands-on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment.

What’s in it for YOU?

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits
• Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Associate Discounts and Community Giveback Programs
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion
• Resource Groups
• Caring Family Culture Toward all Associates
• Family owned for 90+ years

Do You Possess These Skills and Attributes?

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills

Other Relevant Experience

• No Bio-Medical (dental) Device repair experience? No problem!
• Relevant experience includes: Mechanical or Technical experience/education, Electrical, Customer service, Military, or Software/hardware experience, Pneumatics, HVAC

Do These Responsibilities Interest YOU?

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

Requirements

• High School Diploma or equivalent
• Valid driver’s license and clean driving record (Required)
• Technical training in the bio-medical or electronics field (Preferred)
• Physical: Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
• Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
• Able to work in tight spaces
• Frequent travel to customer sites (daily)
• Occasional use of power tools

Who We Are:

We are Benco Dental, the largest privately owned, full-service dental distributor in the United States, with over 40,000 customers and 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

We are committed to diversity in our workforce, value all customers and associates, and provide opportunities for growth and development. If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry.

We are proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.