Install Coordinator
Wrench Group · Hollywood, MD · 4 days ago
OTHR$17–$18/hrFull-time
About the role
Join a company where your organization skills and attention to detail make a real impact. As an Install Coordinator at Boothe’s Heating, Air, Plumbing & Electric, you’ll support our busy installation department as part of a collaborative, high-energy team dedicated to delivering an outstanding customer experience every day.
Responsibilities
- Prepare and maintain all job documentation for customer installations
- Process permits and schedule inspections with accuracy and timeliness
- Review and ensure all paperwork is properly completed and signed
- Enter and update customer information in the system
- Post install payments and invoices, and confirm all equipment details are correctly recorded
- Process rebate applications and register equipment warranties
- Scan, upload, and organize all documentation for easy access
- Communicate and coordinate between the Install, Sales, and Finance teams
- Provide top-notch customer service via phone and email to customers and distributors
Requirements
- High School Diploma or GED
- Administrative experience — HVAC or home service industry experience is a big plus
- Strong communication skills and a positive, professional demeanor
- Excellent attention to detail and organizational skills
- Ability to handle multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office; ServiceTitan experience preferred
- A proactive, “think ahead” mindset with the ability to adapt and solve problems
Benefits
- 50% company-paid health, dental & vision insurance for you and your family
- 401(k) with company match
- Life Insurance, Short- and Long-Term Disability
- 2 weeks PTO + 7 paid holidays (including your birthday)
- Continuous paid training and professional development
- Supportive, collaborative team culture that celebrates your success
Pay
$17-$18/hour