Install Coordinator
About Us
We’re Grand Canyon Home Services LLC, a family-owned, local air conditioning, heating, and plumbing company with an amazing reputation. We started over 25 years ago—just one guy and a truck doing heating and cooling work—and have built a reputation as an honest, trustworthy company with an A+ BBB rating. Today, we continue to grow and are becoming market leaders in the West Valley market, offering plumbing, heating, cooling, electric, duct cleaning, drain, and sewer services. We’ve served thousands of happy customers and are only getting started, with plans for significant growth and a vision for long-term success.
About the Role
We’re looking for a trustworthy, reliable, and highly organized Installation Coordinator/Customer Service Representative to join our team. This role is ideal for someone who is a perfectionist, extremely detail-oriented, hardworking, and task-driven. If you thrive in a fast-paced environment and are committed to excellence, we want you on our team. If you’re a clock-puncher looking to do as little as possible, this opportunity is not for you.
Responsibilities
- Schedule and confirm installation appointments.
- Serve as the primary communication link among all parties involved (customers, technicians, vendors, etc.).
- Update and maintain the installation calendar.
- Prepare necessary installation documents and instructions.
- Address and resolve any scheduling issues or conflicts.
Requirements
- Proven experience in a coordination role or related field.
- Strong organizational and planning skills.
- Excellent communication abilities.
- Comfort with technology, including scheduling software and office applications.
- Ability to handle stressful situations and tight deadlines with composure.
Benefits
- 401(k)
- 401(k) matching
- Employee discounts
- Paid time off
- Training & development