Inspection Specialist
About the Role
Axia by Qcells is seeking an experienced Inspection Specialist to lead and manage complex project activities. In this role, you will evaluate and analyze pipeline reports to determine installation readiness of projects for inspection. When projects are not ready, you will work with key stakeholders to drive performance and ensure readiness for scheduling. You will identify installers with coverage in specific regions, share project details, and coordinate inspection dates with cities, homeowners, and installation partners. Collaborating with senior management and cross-functional teams, you will develop detailed project plans that optimize resources, timelines, and budgets while delivering a five-star customer experience.
The ideal candidate possesses advanced project management skills, a keen ability to navigate and resolve high-level challenges, and meticulous attention to detail. A strong commitment to providing delightful customer interactions and service is essential. Your mission is to deliver projects on time, within budget, and to the highest standards of quality.
This position is based in either Irvine, CA or Austin, TX, with an in-office schedule determined by the direct manager in accordance with company policies.
Responsibilities
- Evaluate data and report on key inspection metrics.
- Analyze pipeline reports to identify projects ready for inspection.
- Perform root cause analysis to identify bottlenecks or challenges preventing inspection scheduling and achieving monthly quotas.
- Make recommendations for solving problems and work cross-functionally with leadership to remove bottlenecks and improve throughput.
- Coordinate and schedule inspections with homeowners and installation partners.
- Oversee a pipeline of projects at the Site Survey, Install, and Inspection stages to drive projects through scheduling and completion.
- Break complex projects into manageable actions, establish timeframes, and prioritize tasks effectively.
- Proactively identify potential risks and develop contingency plans.
- Elevate risk management strategies to safeguard project outcomes.
Requirements
- Associate’s degree with 3-5+ years (or a bachelor’s degree with 3+ years) of work experience as a Scheduling Specialist, Project Manager, or similar role, including managing complex projects from inception to completion, ideally in the retrofit residential PV + ESS renewable energy sector.
- 3+ years of demonstrated expertise in developing detailed project plans using various methodologies and interpreting complex flowcharts, schedules, and action plans.
- 3+ years of experience demonstrating excellent leadership and customer experience-enhancing skills, capable of guiding peers and influencing senior-level management and stakeholders.
- Exceptional prioritization and time-management abilities, focusing on delivering high-quality, positive impact.
- Strong capabilities in client-facing situations and teamwork; adept at negotiating, navigating ambiguity, resolving conflicts, and solving ambiguous challenges.
- Hands-on experience with advanced project management tools (e.g., enterprise-level CRMs) and familiarity with quality assurance and risk management.
Physical, Mental & Environmental Demands
- Mobility:
- Standing: 20% of time
- Sitting: 70% of time
- Walking: 10% of time
- Strength:
- Pulling up to 10 pounds
- Pushing up to 10 pounds
- Carrying up to 10 pounds
- Lifting up to 10 pounds
- Dexterity (F = Frequently, O = Occasionally, N = Never):
- Typing: F
- Handling: F
- Reaching: F
- Agility (F = Frequently, O = Occasionally, N = Never):
- Turning: F
- Twisting: F
- Bending: O
- Crouching: O
- Balancing: N
- Climbing: N
- Crawling: N
- Kneeling: N
Pay
The salary range is required by the California Pay Transparency Act and may differ depending on the location of candidates hired nationwide. Actual compensation is influenced by factors including skill set, education, licenses and certifications, essential job duties, and necessary experience relative to the job’s minimum qualifications. This target salary range applies to CA positions only.