Inspection Scheduler

Play a critical role in supporting plan review and field inspection operations by coordinating inspection requests and processing permit activity for multiple jurisdictions. Serve as a key point of contact between city representatives, contractors, and field inspectors, ensuring accurate scheduling and exceptional customer service in a fast-paced, high-volume environment.

Responsibilities

• Coordinate and schedule inspections for all cities serviced by Bureau Veritas
• Process incoming inspection requests via phone (80–150+ calls daily) and email (100+ messages daily)
• Perform permit processing and data entry with accuracy and efficiency
• Serve as a primary point of contact for contractors, city representatives, and internal staff
• Communicate directly with field inspectors to confirm schedules, resolve conflicts, and relay updates
• Monitor and manage scheduling queues to ensure timely service delivery
• Identify and resolve scheduling conflicts or issues through effective problem-solving
• Maintain accurate records and documentation within scheduling systems
• Provide exceptional customer service through professionalism and responsiveness

Requirements

• Strong multitasking and organizational skills in a high-volume environment
• Excellent verbal and written communication skills
• Proven ability to handle a high call volume while maintaining accuracy and professionalism
• Strong problem-solving abilities with a willingness to think outside the box
• High attention to detail and data accuracy
• Ability to work independently with a high level of self-motivation
• Proficiency in Microsoft Office and scheduling/software systems (experience with permitting systems is a plus)
• Customer service-oriented mindset with a commitment to excellence

Work Environment

• Fast-paced, team-oriented environment with constant phone and email activity
• High level of interaction with both internal teams and external clients
• Requires focus, adaptability, and the ability to manage multiple priorities simultaneously
• Commitment to maintaining Bureau Veritas’ high standards of service and fostering strong client relationships

Pay

$17/hr–$19/hr

Why Join Us

At Bureau Veritas, we are committed to delivering quality, reliability, and excellence in everything we do. Our Inspection Scheduling team plays a vital role in supporting our clients and ensuring seamless operations. We value collaboration, professionalism, and a customer-first approach in all aspects of our work.