Insights Lead, Instacart Business

We're transforming the grocery industry. At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward.

About the role

Instacart Business (inclusive of Instacart Health) is scaling fast, and our commercial teams, leadership, and external partners need reliable, high-quality data to keep pace with it. We're hiring a Business Insights Lead to own this end to end — building the reporting infrastructure, analytical frameworks, and insights delivery that turn raw data into decisions. This role sits at the intersection of data, strategy, and commercial execution: you'll be the go-to analytical partner for internal leadership and the single point of accountability for external partner reporting.

Responsibilities

• Build a reporting system GTM leaders trust: partner-level insights and dashboards that give every leader timely, accurate visibility into business performance without having to ask for it.
• Run an external partner reporting program like clockwork: clear frameworks, reliable delivery cadences, and consistent data quality across every partner-facing output.
• Surface growth opportunities through deep-dive analyses that diagnose performance gaps and point the business toward real, actionable growth across Instacart Business and Health.
• Establish recurring analytical programs — retention, cohort analysis, pipeline health — that run on their own and track the metrics that matter most to commercial success.
• Strengthen the analytics foundation for the business: close gaps in reporting coverage, build scalable self-service tools, and foster cross-functional partnerships that make the underlying data infrastructure work harder for everyone.

Requirements

• 5+ years of experience in analytics, business intelligence, or insights, including 2+ years in a B2B, commercial, or GTM-facing context.
• A track record of owning end-to-end reporting programs — from data sourcing and modeling to delivery and stakeholder communication.
• Strong proficiency in SQL and at least one BI/visualization tool (e.g., Tableau, Looker, Mode).
• Experience building and maintaining recurring, full business-line reports and analytical frameworks at scale.
• Strong communication skills — able to frame analytical findings clearly and influence decision-making across cross-functional partners and leadership.
• Familiarity with sales performance metrics, pipeline tracking, and customer retention frameworks.
• Comfortable operating in a fast-paced, ambiguous environment where priorities evolve and business context matters as much as technical skill.

Qualifications

• Experience in a technology, marketplace, or B2B sales environment.
• Familiarity with CRM data (e.g., Salesforce) and how it connects to downstream reporting and analytics.
• Experience building or contributing to external partner-facing reporting programs.
• A track record of turning ambiguous problem statements into clear, scalable analytical outputs.

Pay

This role is remote and the base pay range for a successful candidate is dependent on their permanent work location.

• CA, NY, CT, NJ: $153,000—$161,500 USD
• WA: $147,000—$155,000 USD
• OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI: $140,000—$148,000 USD
• All other states: $128,000—$135,000 USD

Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.

Benefits

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. Learn more about our benefits offerings here.