Inside Sales Support Specialist
About the Role
The Ohio Lottery Commission is seeking an Inside Sales Support Specialist to provide inside sales support to regional sales staff in the Dayton, Ohio region. The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio's students and communities through gaming innovation. We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.
Responsibilities
- Provide inside sales support to regional sales staff to accomplish sales goals
- Review sales data and reports to assist in identifying sales opportunities within specific districts or zip codes
- Learn and use Lottery software programs to review sales and ticket information
- Maintain extensive and up-to-date inventory of Point-of-Sale materials
- Coordinate the instant lottery ticket return process for the region
- Provide customer service to customers and retailers
- Assist prospective retailers with completing their applications
- Assist with processing customer claims
- Research discrepancies in retailer ticket orders
- Report stolen or missing ticket inventory
- Provide front desk administrative support coverage in a backup capacity
- Take supplies to the Lottery Sales Representatives in the field and/or to retailers when needed
- Use a walk behind forklift to move inventory
- Perform other duties and work on special projects
Qualifications
- 30 months experience or 30 months training in secretarial/administrative professional field; or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college; 12 months experience in secretarial/administrative professional field; or 12 months experience as Administrative Professional 2, 16872; or equivalent of Minimum Class Qualifications For Employment noted above
Skills
- Administrative Support/Services
- Customer Service
- Operational and Administrative Support
- Sales
- Inventory Control
- Warehousing
- Attention to Detail
- Customer Focus
- Interpreting Data
- Teamwork
- Organization
Pay
$26.54/hour
Schedule
Full-time; MON-FRI; 8:00AM-5:00PM