Inside Sales Support Specialist
Responsibilities
- Provide inside sales support to regional sales staff to accomplish sales goals
- Review sales data and reports to assist in identifying sales opportunities within specific districts or zip codes
- Learn and use Lottery software programs to review sales and ticket information
- Maintain extensive and up-to-date inventory of Point-of-Sale materials
- Cook up the instant lottery ticket return process for the region
- Provide customer service to customers and retailers
- Absorb prospective retailers with completing their applications
- Absorb assistance with processing customer claims and placing the prize amount on credit cards according to procedure
- Research discrepancies in retailer ticket orders
- Report stolen or missing ticket inventory
- Provide front desk administrative support coverage in a backup capacity
- Take supplies to the Lottery Sales Representatives in the field and/or to retailers when needed
- Use a walk behind forklift to move inventory
Requirements
- 30 months experience or 30 months training in secretarial/administrative professional field
- Or completion of associate core coursework in secretarial science or business office applications from accredited career school or community college
- 12 months experience in secretarial/administrative professional field
- Or 12 months experience as Administrative Professional 2, 16872
- Equivalent of Minimum Class Qualifications For Employment noted above
Qualifications
- Administrative Support/Services
- Customer Service
- Operational and Administrative Support
- Sales
- Inventory Control
- Warehousing
- Attention to Detail
- Customer Focus
- Interpreting Data
- Teamwork
- Organization
Skills
- Customer Service
- Operational and Administrative Support
- Sales
- Warehousing
- Inventory Control
Pay
$26.54/hour
Schedule
Full-time
MON-FRI; 8:00AM-5:00PM
Agency Overview
About Us: The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is: Supporting education by offering entertaining gaming experiences. Our vision is: Investing in Ohio’s students and communities through gaming innovation. We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.
Click here to visit our website and learn more about our agency and the products we offer. Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!
If you are ready to play…Come join us!