Inside Sales & Support Representative

Position Summary

The Inside Sales & Support Representative role will be responsible for supporting our field sales team, management, retention, and growth of existing house account base and lead generation.

Sales Job Responsibilities

• Cook up and lead monthly/quarterly business reviews on house accounts. Monitor sales performance. Contact customer service/client to identify shortfalls in sales and correct as necessary
• Proactive communication and support with assigned accounts to increase maintain/increase sales, drive email blasts
• Review customer purchasing histories to gain insight and opportunities for penetration and growth. Monitor Power BI based performance metrics and sales scorecards
• Utilize Dynamics CRM system to document, track and manage all account related activities including quotes, sample and notes/correspondence
• Perform lead follow up and verification (UL prospector)
• Work with customer service to maintain key procurement personnel
• Align with sales team and management on initiatives to target and develop key house accounts (mailers, emails blasts, webinars)
• Manage 3rd party sample distribution company (CMC warehouse)

Qualifications

• BA/BS from accredited institution
• 2-5 years’ experience in sales, inside sales/support
• Ability to handle/maintain/retain large amounts of information on accounts
• Highly organized
• Experience in chemicals major plus
• Experience in Dynamics or related CRM systems (required)
• MUST be comfortable with TALKING to customers/TEAMS interactions
• Computer expertise (typing, grammar etc.,)

Position Type/Expected Work Hours

Chemspire is normally open from 8:30-5pm Monday to Friday. You will be assigned a work schedule and you will be expected to begin and end work according to the schedule.

Compensation

$65,000.00 per year