Inside Sales Support

Essential Functions & Responsibilities

• Assist the Inside Sales staff with any and all filing needs.
• Maintain login information for customer’s online systems.
• Track “in-transit” invoices.
• Provide order assistance and expediting when necessary to assist Inside Sales staff.
• Act as a backup for delivering parts quotes to customer inquiries.
• Open & distribute mail as well as maintain the postage machine including adding funds.
• Provide phone coverage as needed.
• Maintain “Welcome” area for guests and customers including updating lobby sign in a timely and accurate manner, maintain company literature, and provide coffee and drinks as necessary.
• Arrange for lunches for client meetings, in-house training sessions, and company BBQ’s.

Essential Mental Functions

• Superior organizational skills.
• Excellent verbal, written, and interpersonal communication skills with emphasis on superior customer service.
• Ability to relate to all levels of employees within the organization, as well as customers, vendors, and suppliers.
• Ability to see “big picture” within a growing organization while focusing on company expectations and continuously striving for improvement.
• Strong proficiency with Microsoft Office, namely Excel, Word, & Outlook.
• Strict adherence to Corporate rules, policies, and regulations.

Preferred Education/Experience

• A High School Diploma or equivalent experience required.
• An Associate’s Degree strongly preferred. Business field strongly desired.
• Prior experience with industrial environments & situations strongly desired.
• Proven ability to provide maximum operational efficiency.