Inside Sales Supervisor

About the role

Join RTO National in Greenville, SC as an Inside Sales Supervisor, where your leadership in business development will drive the success of our dynamic sales team. This role offers exciting opportunities to shape strategy, mentor Business Development Managers, and foster a customer-centric culture that thrives on problem-solving and excellence. You’ll be part of a high-performance environment that values forward-thinking solutions, integrity, creativity, and accountability as you lead your team to exceed targets.

Responsibilities

• Conduct regular one-on-one coaching sessions to reinforce effective sales behaviors and address challenges team members may face.
• Monitor key performance indicators (KPIs), activity levels, and pipeline health to identify performance gaps and implement improvement plans.
• Ensure adherence to sales processes, policies, and documentation standards.
• Communicate vital system and process updates to your team.
• Collaborate closely with Inside and Outside Sales leadership to support dealer growth and contribute to business development initiatives.
• Blend supervision with hands-on sales involvement to drive team performance.

Requirements

• A consultative sales mindset with experience in prospecting, pipeline building, and closing.
• Passion for coaching and developing sales talent to meet and exceed goals.
• Experience using lead generation tools, outbound sales strategies, and CRM systems.
• Ability to translate KPIs and activity metrics into actionable plans to boost performance.
• Strong communication skills to influence, inspire, and build trust with dealer partners and internal teams.
• Confidence in navigating objections and complex sales conversations.
• Highly organized, execution-focused approach to managing multiple priorities.
• Sharp attention to detail with strong CRM discipline and reporting accuracy.
• Agility to thrive in a fast-paced, evolving sales environment.
• Collaborative mindset and ability to partner cross-functionally with Relationship Management, Outside Sales, and other departments.
• Solid negotiation skills, business acumen, active listening, and time management expertise.

Benefits

• Medical, Dental, and Vision insurance
• 401(k) retirement plan
• Life Insurance
• Health Savings Account (HSA)
• Competitive salary
• Paid Time Off (PTO)
• Snack/Drink room
• Employee discounts