Inside Sales Supervisor

About the role

Lead a team of sales professionals focused on developing and expanding relationships with franchise and independent automobile dealers nationwide. Drive strategic dealer growth by leveraging digital communication—calls, texts, and emails—to engage new dealers, activate dormant accounts, and expand market presence in underserved regions. Implement, document, and perform strategic training to guide team members in achieving stated KPIs.

This leadership role requires strong team leadership skills, the ability to positively influence others, interact with strategic internal partners, and adapt dynamically to evolving responsibilities.

Responsibilities

• Determine and implement programs to monitor and control all areas of responsibility, ensuring accurate updates and monthly reporting.
• Provide direct supervision of assigned staff, coordinating workflows to maintain departmental efficiency and effectiveness.
• Establish and monitor performance and productivity standards to accomplish objectives.
• Develop and maintain current policies and procedures within the department.
• Participate in interviewing and selecting new employees.
• Engage in the evaluation, promotion, and coaching of assigned staff.
• Foster a cohesive, collaborative, and performance-focused team culture.
• Maintain open communication with assigned staff, including regular staff meetings and individual reviews.
• Develop and implement ongoing training programs to meet objectives.
• Implement updates and initiatives from senior leadership, ensuring team understanding and execution.
• Maintain a proper work schedule to support departmental responsibilities.
• Utilize monitoring systems to ensure compliance with quality programs and expectations.
• Provide coaching and development for employees.
• Maintain appropriate position documentation.
• Perform other duties as assigned by leadership.

This position is in-office.

Requirements

• High School Diploma or GED.
• Minimum of one year of sales supervisory experience.
• Proven ability to lead and develop high-performing sales teams.

Preferred Qualifications

• Supervisory experience over a group of 5 or more team members.
• Internal systems experience.

Location

West Valley City, UT