Inside Sales Specialist (US, APAC, or EMEA)

About the role

The Inside Sales Specialist supports the Sales Team by assisting with the quoting process, new customer on-boarding, and order management. They also provide post-sales support and work to minimize supply chain shortages.

Responsibilities

• Aid in the quoting process for new sales opportunities.
• Assist in new customer on-boarding, setup, and order creation.
• Review customer orders to ensure alignment with quotes, requirements, terms, and conditions, and quality clauses.
• Provide customers with order confirmations and proforma invoices as needed.
• Navigate emails to facilitate timely and focused communication on order status with both Sales and customers.
• Communicate with customers and internal departments to ensure all needs are understood and addressed.
• Maintain positive relationships with existing and future accounts through impeccable customer service and product knowledge.
• Offer post-sales support for the Sales team and customers on order issues and expeditures.
• Work the backlog with Planning to minimize or avoid supply chain shortages.
• Optimize revenue at quarter end by working on risk backlogs, clearing holds, and addressing logistics issues.

Requirements

• College degree, preferably in Business, Marketing, or Communications.
• Minimum 2-3 years of Customer Service, Inside Sales, or Account Management experience.
• Experience in electronics distribution is a plus.

Qualifications

• Resourceful and persistent problem solver.
• Excellent organizational and time management skills with strong attention to detail.
• Ability to solve complex administrative and non-technical problems.
• Strong verbal and written communication skills.
• High level of integrity and work ethic.
• Ability to work independently and collaboratively in a team environment.
• Strong customer service and interpersonal skills.

Skills

• Resourceful and persistent in solving problems.
• Excellent organizational and time management skills.
• Ability to solve complex administrative and non-technical problems.
• Strong verbal and written communication skills.
• High level of integrity and work ethic.
• Ability to work independently and collaboratively in a team environment.
• Strong customer service and interpersonal skills.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.