Inside Sales Specialist, Romer Labs - Newark, DE
About the role
Make an impact from day one and build the foundation of your sales career. As an Inside Sales Specialist at Romer Labs, you’ll gain real‑world sales experience while supporting a mission that truly matters: Making the World’s Food Safer®. This role is designed for motivated early‑career professionals who enjoy connecting with people, learning how to sell value‑driven solutions, and growing their confidence in a commercial environment. You’ll receive hands‑on training, work with innovative products, and partner with experienced teammates who are invested in your success. This position supports Romer Labs, (a division of dsm-firmenich), a global leader in innovative diagnostic solutions for food and feed safety. With a focus on mycotoxins, food allergens, GMOs, and microbial contaminants. Making the World's Food Safer® romerlabs.com
Responsibilities
- Build trusted relationships with customers by understanding their needs and introducing relevant product solutions
- Learn to identify sales opportunities by supporting market and customer analysis efforts
- Drive revenue growth through proactive outreach, follow‑ups, and consistent customer engagement
- Conduct outbound calls and nurture leads to support sales goals and repeat business
- Use Salesforce to track activities, manage customer information, and support a structured sales process
- Participate in sales planning, training, and product education to continuously build your skills and industry knowledge
Requirements
- A high school diploma or equivalent (post‑secondary education or sales training is a plus, but not required)
- 1–2 years of experience in inside sales, customer service, retail sales, or a related commercial role
- Comfort using everyday business tools like Microsoft Office, with exposure to CRM systems (Salesforce or SAP a plus)
- A desire to learn how to sell technical or solution‑based products, even if you’re still building that experience
- Strong communication skills and the confidence to engage customers by phone and email
- Curiosity, resilience, and motivation to learn the full sales process from lead engagement to long‑term relationships
Benefits
- Annual incentive pay
- Retirement savings plan
- Health care coverage
- Paid time off
- Recognition programs
- Broad range of other benefits
Pay
Salary range: $56,000‑$70,000 (base salary). Annual incentive pay is also offered as part of the total rewards package.