Inside Sales Specialist

About the role

Our client, a major player within the Construction and Industrial Supply industry, is looking for a driven, organized, and relationship-focused Inside Sales professional to become a key part of their growing team.

Responsibilities

• Partner closely with Outside Sales Representatives to support key accounts, strengthen customer relationships, and help drive continued business growth
• Serve as a critical internal resource for pricing strategy, quoting, order management, and account coordination
• Prepare accurate and competitive customer quotations while balancing profitability and customer expectations
• Utilize ERP and sales systems to identify trends, uncover opportunities, and stay ahead of customer needs
• Manage open orders, backorders, purchasing coordination, and shipment timelines to ensure customers receive exceptional service
• Communicate proactively with customers, vendors, and internal teams to keep projects moving efficiently
• Aid in resolving customer concerns quickly and professionally while maintaining long-term relationships
• Stay current on product knowledge, market trends, and competitive activity within the industry
• Support revenue generation initiatives and contribute to overall sales growth objectives
• Operate with urgency, accountability, and a solutions-oriented mindset in a high-volume environment

Requirements

• 2+ years of Inside Sales, Sales Support, Account Management, or Customer Support experience within construction, industrial, building materials, distribution, or related industries
• Strong communication and relationship-building abilities
• Highly organized with the ability to manage multiple priorities simultaneously
• Comfortable operating in a fast-moving, team-oriented environment
• Strong attention to detail and follow-through
• Ability to think critically, solve problems, and adapt quickly
• Ability to work with ERP systems, CRM platforms, Microsoft Office, and sales technology
• Self-motivated professional with a strong sense of accountability and ownership
• Bilingual Spanish is considered a strong asset

Benefits

• 401(k) with company matching
• Medical benefits
• PTO and additional employee support programs