Inside Sales Specialist

About the Role

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with customers. As a sales guru, you will proactively manage your day by placing a high volume of outbound calls, seeing each phone call as an opportunity to form a personal emotional connection with customers. You will learn customer challenges and utilize the Parts Town value proposition to find solutions. You describe yourself as proactive and have a passion for facilitating all aspects of the sales process, including identifying new opportunities, developing sales solutions, closing sales opportunities, negotiating pricing, and providing outstanding customer service and follow-up.

Responsibilities

• Place a high volume of outbound calls (40+) to new and existing customers.
• Identify, cultivate, and build new customer partnerships by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in-depth knowledge of food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships, etc.).

Requirements

• 1-3 years of experience in an inside sales business development, customer development, or account management role.
• Experience using Excel & Microsoft Office.
• Passion for building something new and solving problems.
• Enjoy meeting new people and have the drive to build long-standing partnerships.
• Describe yourself as proactive and organized — taking initiative and following through are a must.
• Resilient — you see rejection as an exciting challenge.
• Fantastic communication skills & proficiency in English (verbal and written).

About the Team

Our team is serious about team lunches and decorating desks to celebrate birthdays & milestone anniversaries. Start thinking about what you’ll bring to your first potluck at Parts Town! At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated.

Pay

The salary range for this role is $55,094.88 – $74,352.58 annually ($26.48 – $35.74 hourly), based on qualifications, experience, and geographical location. Parts Town is a pay-for-performance company. In addition to base pay, some roles offer a profit-sharing program and an annual bonus depending on the role.

Benefits

• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or everyday expenses
• Health, dental, and vision insurance
• 401(k) with match
• Employee assistance programs
• Paid time off, paid sick time off, paid holidays, and paid parental leave
• Professional development opportunities