Inside Sales Specialist

Responsibilities

• Cook up the entire order process from time of order through delivery and shipping.
• Collaborate closely with HosePower field representatives and customers to keep the conversation flowing about what’s available.
• Keep freight costs in check by figuring out the best way to get things to their destination.
• Handle customer service complaints and claims by being quick on your feet and solving problems efficiently.
• Understand and explain product requirements to customers.
• Scratch around for competitor info and spot trends.
• Find new business by digging into potential accounts, calling on them, building relationships, and sharing product details.
• Fill orders and let customers know when they can expect their stuff.
• Look at what customers have bought before and suggest other products that might fit the bill.
• Answer phones and deal with inquiries.

Qualifications

• Experience in an industrial sales setting is a big plus, especially if you’ve been in the hose industry.
• Great phone manners and problem-solving skills are a must-have.
• Basic computer skills and the ability to pick up new systems like Microsoft Office are key.
• Strong verbal and written communication skills will help you connect with customers.
• You need to be able to juggle lots of tasks and respond to customers quickly and efficiently.
• Math skills are important too.
• The ideal candidate is a team player, goal-oriented, and self-motivated.