Inside Sales Representative (Remote - Western Region)

About the role

This role will operate remotely, requiring candidates to reside in the Western Region of the United States, specifically Pacific Time, Mountain Time, and Arizona Time Zones. Candidates in the Bay Area are not considered.

Responsibilities

• Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners.
• Work one of the following schedules (in your local time): 7:30 a.m. to 4:30 p.m., 8:30 a.m. to 5:30 p.m., or 9:30 a.m. to 6:30 p.m.
• Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners, all organized in our CRM (Salesforce).
• Leverage AI-powered pipeline guidance to close more deals.
• Use our integrated Salesforce tool for step-by-step guidance and timely nudges to help reach key decision-makers.
• Work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
• Become an expert in Yelp’s advertising solutions and provide product recommendations quickly to suit client needs.
• Avoid rejection and handle customer objections with confidence.
• Master quick close techniques to exceed individual goals.
• Track and manage your daily goals to ensure results are met.

Requirements

• GED/HS Diploma and 2+ years of customer-facing experience OR; Bachelor’s Degree with a demonstrated interest in sales/business or people-centric industry (e.g. coursework, internships, clubs, or extracurricular activities)
• No fear of the phone and prepared to make a high volume of outbound dials, daily
• General computer and email proficiency - we use Google Suite and provide a Macbook laptop
• Ability to effectively prioritize tasks and manage independently without oversight
• Strong, engaging interpersonal skills

Qualifications

• Ability to adapt and think on your feet when faced with new challenges or tough conversations
• Determined, persuasive communicator, and resilient

Skills

• Adaptability
• Communication skills
• Customer service skills
• Problem-solving skills

Benefits

• Full medical, vision, and dental coverage
• 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness reimbursement
• Health Savings, Flexible Spending and Dependent Care accounts
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan

Pay

The starting base salary for this role is $37k annually. This role is also eligible to earn uncapped commission. Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met. Top performers have the opportunity to significantly exceed target earnings.

Schedule

You will work one of the following schedules (in your local time): 7:30 a.m. to 4:30 p.m., 8:30 a.m. to 5:30 p.m., or 9:30 a.m. to 6:30 p.m.