Inside Sales Representative (Must be based in USA)

Requirements Summary

KloudGin is seeking a motivated, results-driven Inside Sales Representative to join our growing sales organization. In this role, you will serve as a critical front-line contributor responsible for engaging our highest-priority prospects across Electric, Water, Gas Utilities, and Municipal Public Services organizations. Your primary objective is to drive top-of-funnel engagement and generate a consistent flow of qualified sales leads that convert into pipeline opportunities for our Sales team.

Responsibilities

• Execute multi-channel outbound prospecting campaigns (phone, email, LinkedIn, social) to identify and engage key decision-makers and influencers at target utility and municipal accounts.
• Conduct cold and warm outreach to C-suite executives, VP/Director-level operations leaders, IT decision-makers, and other stakeholders within target accounts.
• Respond to and qualify inbound marketing leads from webinars, industry events, content downloads, and digital campaigns.
• Develop and execute account-based prospecting strategies for named accounts within assigned territory or vertical segments.
• Qualify prospects to assess fit, need, authority, timing, and budget alignment with KloudGin’s solutions.
• Articulate KloudGin’s value proposition and differentiation versus legacy vendors and competing point solutions.
• Schedule and facilitate discovery meetings and product demonstrations for qualified prospects with Account Executives and Solution Engineers.
• Nurture early-stage leads through structured follow-up sequences, sharing relevant content, case studies, and industry insights to build trust and advance engagement.
• Achieve and exceed monthly and quarterly targets for qualified meetings, Sales Qualified Leads (SQLs), and pipeline contribution.
• Maintain accurate, real-time records of all prospecting activities, lead status, and pipeline progression in HubSpot CRM.
• Track and report on key performance metrics including call volume, email outreach, connect rates, meetings booked, and lead-to-opportunity conversion rates.
• Collaborate closely with the Marketing team to provide feedback on lead quality, campaign effectiveness, and messaging resonance.
• Partner with Sales to develop coordinated account strategies and ensure seamless lead handoff for complex, enterprise-length sales cycles.
• Develop and maintain working knowledge of the utility and municipal public services landscape, including regulatory drivers, operational challenges, and technology adoption trends.
• Stay current on competitive positioning, industry analyst reports (e.g., IDC MarketScape, Gartner), and market dynamics relevant to EAM, FSM, and workforce management.
• Contribute market and prospect intelligence to inform go-to-market strategy, messaging refinement, and competitive positioning.

Qualifications

• 2–4 years of experience in an inside sales, sales development (SDR/BDR), or demand generation role within enterprise B2B SaaS or technology sales.
• Experience selling to or prospecting within the utility, energy, public sector, or infrastructure verticals.
• Demonstrated track record of meeting or exceeding lead generation and pipeline development quotas in a complex, consultative sales environment.
• Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience).
• Proficiency with CRM platforms (HubSpot, Salesforce, or equivalent) and sales engagement tools (Outreach, SalesLoft, Apollo, or similar).
• Strong cold calling, prospecting, and objection-handling skills with the ability to engage senior-level executives in meaningful, value-driven conversations.
• Excellent written and verbal communication skills with the ability to craft compelling outreach messaging tailored to different buyer personas.
• Self-motivated, disciplined, and comfortable operating in a fast-paced, metrics-driven sales environment.
• Proficiency with sales intelligence tools such as LinkedIn Sales Navigator, ZoomInfo, or 6sense.

Preferred Qualifications

• Familiarity with Enterprise Asset Management (EAM), Field Service Management (FSM), or workforce management solutions.
• Understanding of utility industry dynamics including grid modernization, regulatory compliance, and infrastructure investment cycles.
• Experience with account-based marketing (ABM) strategies and tools.