Inside Sales Representative -Mobile, AL.

U.S. Lumber, an SBP Brand, is seeking an Inside Sales Representative to join our values-based organization.

Responsibilities

• Field inbound sales calls, build relationships with retail and big-box customers, and respond to requests for prices and quotations.
• Administer complaints, schedule deliveries, and provide customer follow-ups.
• Place orders and coordinate with the operations department.
• Partner with the outside sales team to maximize sales efforts and uncover opportunities.
• Receive and handle incoming/outgoing calls for sales inquiries, providing pricing, availability, and product information to new and established customers.
• Execute strategic sales plans in coordination with outside sales, addressing customer inquiries about product selection, order placement, pricing, complaints, and delivery scheduling.
• Inform customers of unit pricing, shipping dates, anticipated delays, and any additional requested information.
• Perform other duties as assigned by management.
• Maintain market knowledge by staying updated on industry trends, competitor activities, and retail-sector dynamics.

Requirements

• High school diploma (2-year degree preferred).
• 2–4 years of sales experience; building industry experience preferred.
• Excellent communication skills, including a service-oriented telephone manner.
• Strong understanding of business and selling principles, including negotiation skills.
• Computer literacy in Microsoft Word, Excel, and Outlook.
• Strong organizational and administrative skills.
• Self-starter with a proactive approach and ability to take initiative.
• Basic math and analytical skills.

Competencies: Problem Solving/Analysis, Customer/Client Focus, Decision Making, Communication Proficiency, Teamwork Orientation, Technology Capacity.

Benefits

• Medical, Dental, and Vision insurance (effective the 1st of the month following 30 days of employment).
• Company-Paid Life Insurance & Disability.
• 401(k) with Company Match.
• Company-Paid Time Off.
• Paid Holidays & Floating Holidays.
• Additional perks and community service initiatives.

Specialty Building Products (SBP) is the leading distributor of specialty building products in North America, operating under brands like U.S. LUMBER, Alexandria Moulding, REEB Millwork, DW Distribution, Millwork Sales, and Amerhart. We serve 45 U.S. states and 8 Canadian provinces from over 40 locations. SBP prioritizes a people-first culture and offers opportunities for career growth and advancement.