Inside Sales Representative - Borger, TX

About the role

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, customers, patients, community stakeholders, and cultures across the world. At Airgas, we respect, honor, and value diversity.

The Inside Sales Support Specialist will partner with Account Managers to empower our sales team and ensure alignment for our client base. This role focuses on resolving customer account needs and fostering long-term satisfaction through dedicated service and coordination. This position is centered on nurturing existing relationships and supporting the Sales Team.

• Partner with Account Managers to provide seamless service to our professional community.
• Ensure alignment on customer account needs by resolving inquiries promptly and thoughtfully.
• Collaborate with internal teams to maintain excellent records and account health.
• Provide meaningful assistance to ensure clients feel supported and heard.
• Advance internal processes to improve the overall customer journey.
• Foster a sense of partnership across departments to resolve complex inquiries efficiently.
• Maintain a collaborative and team-oriented approach to daily office operations.

Required Qualifications

• High school diploma or equivalent required.
• Minimum of 2+ years of experience in product, warehouse, or sales environments (or equivalent combination of education and unique life experience).
• Excellent customer service skills and the ability to thrive in a fast-paced setting.
• Experience in industrial retail, inside sales, or inventory control is a plus.
• Attention to detail in handling transactions.
• Availability for occasional overtime when the team needs extra support.
• Must be able to operate in a drug-free workplace.

Preferred Qualifications

• A background in gas, welding, or safety supplies.
• Familiarity with SAP, Google, or MS Office Applications.
• A detailed understanding of SAP and PROS functionalities.
• The ability to communicate clearly and warmly with a wide variety of people from different backgrounds.

Benefits

• Medical, dental, and vision plans.
• Short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance.
• Employee Assistance Program (EAP).
• Pre-tax commuter transportation benefit.
• Parental leave.
• Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
• 401(k) plan with company matching funds.
• Tuition reimbursement and discounted college tuition for eligible employees’ dependents.
• Airgas Scholarship Program for dependent children.