Inside Sales Representative

About the role

Aftermarket Specialist position with primary duties which include but are not limited to:

• Acting as the contact for customers seeking parts or services available from O’Brien Equipment
• Maintaining current product and services knowledge for fielding questions, providing recommendations, and offering solutions for customer needs
• Participating in ongoing training, as needed, to stay current on product knowledge and to effectively use the latest software for certain products
• Generating quotes for products and services along with timely customer communication and follow-up
• Maintaining customer contacts and sales efforts in a professional manner for recall accuracy and reference for O’Brien Equipment
• Order fulfillment: processing orders, submitting required project paperwork, factory communications, management of any ship product defect or warranty issues
• Tracking and maintaining stocked parts inventory for the Nashville office
• Performing general office housekeeping tasks, as needed
• Ability to perform position requirements with limited supervision
• Performing other duties falling within the reasonable scope of the position, as needed

Benefits

• Employee ownership program extended to every employee within portfolio companies
• Medical, Dental and Vision insurance
• Competitive 401(k) matching program
• Career growth opportunities
• Employee referral program
• Paid time off and holidays
• Parental leave
• Access to FCG University learning and training platform with over 80,000 courses
• Custom training programs, mentorship, and supportive environment for professional development