Inside Sales Representative

Key Responsibilities

• Own and manage a portfolio of small and mid-sized accounts
• Serve as primary point of contact for all commercial interactions
• Manage the full sales cycle from qualification through close
• Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end
• ID and execute cross-sell and upsell opportunities to expand share of wallet
• Maintain regular customer contact cadence and proactively manage account health
• Contribute to account planning and growth strategies
• Ensure smooth transition to Customer Service for order execution and fulfillment

Business Development & Lead Generation

• Generate and qualify new logo opportunities aligned to defined target profiles
• Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts
• Research prospects, build target account lists, and execute multi-step prospecting cadences
• Qualify leads based on fit, need, and revenue potential
• Enter and manage opportunities in CRM and advance through early sales stages
• Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate

Pipeline & Execution Discipline

• Maintain accurate, up-to-date pipeline in CRM
• Manage a balanced pipeline across existing account expansion and new logo opportunities
• Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression
• Adhere to pricing, compliance, and governance standards

Cross-Functional Collaboration

• Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience
• Share customer insights with Marketing and Product teams to inform campaigns and offerings
• Escalate service or quality issues and ensure resolution
• Perform other duties as assigned

Education & Experience

Typically possesses a Bachelor's degree (or equivalent)

Typically requires 4-8 years of experience

Knowledge & Skills

• Proficiency with CRM for pipeline, forecasting, and account management
• Strong commercial acumen with demonstrated pricing and negotiation capability
• Clear, concise communication (written and verbal) with executive presence
• Ability to analyze data to generate insights and action plans
• Collaborative working style with cross-functional teams (Operations, Supply Chain, Finance, Quality)
• Organized, disciplined operating cadence; able to manage multiple priorities
• Prospecting and lead qualification skills with consistent follow-through
• Value-based selling and objection handling

Benefits Statement

Greif offers a comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues.

EEO Statement

We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other legally protected status. For more information read Greif’s Equal Opportunity Policy.