Inside Sales Representative

Principal Responsibilities

• Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
• Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
• Promptly and accurately responds to prospective or existing customer information requests.
• Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
• Works in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
• Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
• Captures existing customer requirements for inventories, delivery lead time and unit prices.
• Coordinates existing customer requirements for inventories, delivery lead time and unit prices.

Job Level Specifications

• Extensive knowledge of the organization, job, practices and procedures, enabling a high level of contribution.
• Completes complex assignments requiring significant judgment, initiative and problem solving skills.
• Independent judgment is used to determine best approach and creativity is expected to achieve maximum results and handle new situations.
• Collaboration with internal or external contacts. May participate on teams for special assignments.
• Responds to requests from customers, senior management, internal and/or external contacts. Actions may have significant impact to department as well as others. Errors may be difficult to detect and remedy and potentially result in loss of customer business, materials, money and/or time.

Job Level Specifications

Typically requires a minimum of five years of related experience.

Education And Certification(s)

• A High School Diploma or equivalent.
• Distinguishing Characteristics: Possesses expert knowledge of customer needs, products and complexity of business services.
• Exhibits the ability to identify new qualified customers for inclusion in Avnet’s portfolio of increasingly more complex accounts.

What We Offer

• Generous Paid Time Off
• 401K and Pension Plan
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability Insurance
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development and Mentorship Programs