Inside Sales Representative

About the role

Triple-S Steel is a family-owned business that has grown into one of the largest suppliers of structural steel products in the country. With a commitment to excellence, innovation, and strong core values, we pride ourselves on creating a culture where team members are empowered to make a difference and grow professionally. We are seeking an energetic and motivated Inside Sales Representative to join our dynamic Inside SalesTteam.

Responsibilities

• Nurturing existing accounts through proactive outreach and personalized service.
• Attending sales group meetings.
• Capturing of accurate and complete information in customer relationship management.
• Quoting and handling order execution from acceptance to completion.
• Coinciding between customer and traffic dispatcher to insure on-time delivery of material.
• Communicating with customers in regards to current relative market information and capturing relative feedback.
• Obtain and provide feedback on Competitor pricing/equipment to Management.
• Manage a database of potential customers and contact them on a regular base for new opportunities.
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales.
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM Software to keep track of important customer ‘touches’.
• Support the Quality System of the Company.

Requirements

• Associate’s degree from an accredited institution or equivalent experience in Inside Sales.
• Ability to multitask effectively in a fast-paced environment.
• Proficient computer skills, including typing, numeric data entry, and use of Microsoft Word, Excel, and Outlook.
• Ability to work effectively in a team-oriented environment.
• Exceptional communication skills.
• Strong problem-solving abilities and creative thinking skills.
• Basic mathematics and computer skills (Microsoft Office Products).
• Fabrication or estimating experience is preferred.

Qualifications

• Experience in construction materials, industrial supply, heavy equipment or metals industry counter/inside sales or customer service is encouraged.

Skills

• Technology sales experience.
• Customer relationship management.
• Order processing and execution.
• Database management.
• Communication and interpersonal skills.
• Problem-solving and creative thinking.

Benefits

• Great benefits, including tuition reimbursement and training and development opportunities.
• Medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs.

Pay

Compensation range is $45,000.00 to $65,000.00 plus incentives.

Schedule

Full-time position.