Inside Sales Representative

About the role

Triple-S Steel offers great benefits including tuition reimbursement, training and development opportunities, medical, dental, vision, FSA, HSA, commuter, long-term disability, and group life insurance programs.

Responsibilities

• Maintain and expand customer database
• Attend sales group meetings
• Capture accurate and complete information in customer relationship management
• Quote and handle order execution from acceptance to completion
• Coincide with customer and traffic dispatcher to ensure on-time delivery of material
• Communicate with customers regarding current market information and capture feedback
• Obtain and provide feedback on competitor pricing/equipment to management
• Establish credible relationships with new customers and maintain ongoing relationships with existing customer base
• Manage a database of potential customers and contact them regularly for new opportunities
• Collaborate with Outside Sales Representatives to build a pipeline of opportunities and close sales
• Make outbound sales calls to prospect new customers provided by OSR/Mgt
• Provide suggestions or complaints to the Quality/Operations group
• Utilize CRM software to track important customer interactions
• Support the Quality System of the Company

Qualifications

• Achieved associate's degree from an accredited institution or equivalent work experience in Inside Sales
• Able to multitask in a fast-paced environment
• Proficient in computer skills including typing, number keys, Word, Excel, and Outlook
• Able to work in a team environment
• Exceptional communication skills
• Problem-solving and creative thinking abilities
• Bilingual in English & Spanish (a plus)